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5 Ways to know you need a new phone

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When should you replace your phone? It’s a crucial question that may cross your mind every time Apple® or Samsung® introduces a new gadget, especially if it comes with exciting new features. Don’t worry, we’ll walk you through all you need to know.

Should you repair or replace your phone?

If you take proper care of your phone, you should be able to maintain it for at least three years. However, you may run into certain issues along the way that make you doubt if you really need a new phone.

Here are some of the most common difficulties we encounter, along with recommendations for what to do next.

1. YOUR PHONE RANDOMLY SHUTS DOWN OR REBOOTS

The bad news is that if your phone is experiencing this issue, you may be infected with malware. Good news: we’ve put up a guide on how to determine if your phone has been hacked and how to protect it from hackers.

If your phone isn’t infected with malware, it may just be worn out and shut down. As a result, it’s time for a change.

2. YOU CAN’T UPDATE TO THE LATEST OPERATING SYSTEM

If you have an older phone, it may not be compatible with the most recent operating system, which means your apps will stop working and you will miss out on vital security updates. It’s time to replace your phone if this is the case.


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When your phone stops working, your life shouldn’t have to Our experts can help. Make an appointment at your nearest store today.
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3. CALLERS CAN’T HEAR YOU

Your microphone may be faulty if you have a good connection yet callers report that the sound keeps fading out. A smartphone repair professional can examine this for you and estimate the cost of repair. Consider purchasing a new phone if the repair costs half as much or more than a new phone, especially if your phone is more than two years old.

4. YOUR TOUCH SCREEN IS MALFUNCTIONING?

If you find yourself continuously swiping or tapping your touch screen to get it to operate, your device’s sensors are definitely faulty, and you’ll need to have it repaired. Consider replacing the equipment if the repair is too expensive.

5. YOUR CAMERA ISN’T WORKING PROPERLY

Newer phones, such as the iPhone® 13 and Samsung Galaxy® S22, have cameras that compete with the greatest digital cameras on the market. It’s probably time to replace your camera phone if the photographs are grainy or the colors appear faded.

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