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Pick up and Delivery Services

Pickup and drop off Services. Need your Phone, laptop, tablet or gaming console checked but you’re stuck at work or home? Working from home and you need to get back online to meet a deadline? Wherever you are, we are just a call away, WefixTech will organize pick up from your preferred point, fix your gadget and make sure you get it back before you leave the office or your house at your convenience.Same day services.

Let's introduce ourselves

Preparation Before Pick up Up of your device

  1. Remove the security lock (e.g. pattern lock, fingerprint authentication, etc.) or provide to our customer care agent the details when required. Your data and information is safe with us and guided by WefixTech data protection policies
  2. Remove all the accessories (e.g. SIM card, SD card, S-pen, screen protector, bumper, case etc.)
  3. Give precise location and ensure your contact is on so as our pick up staff can get to you as fast as possible.

Why Trust WefixTech Pick up and Delivery Service

  1. All devices are insured once we handle the item.
  2. You will track the repair process of your device on our online portal
  3. In-house delivery personnel is branded and with staff id.
  4. We are located at Ecobank Towers Standard Street Ground floor, walk in anytime.

Benefits of Pick up and delivery

  1. Safety

After completing the repair, we immediately focus on delivering it back to the owner. We confirm the address and later confirm if the client received the phone. We cater for any losses.

  1. Proper handling

We understand that your device is important to you and delicate as well. Thus, we ought to be very careful when handling and shipping it. Our esteemed clients are urged to check and report the condition of the device upon delivery.

  1. Cost effective

Time is money. We want you to focus on what you do best as we sort all your device issues.

  1. Timely delivery

Immediately after the repairs, arrangements are made for quick delivery. We desire that our clients should resume using their devices within the shortest time possible. It is part of our various strategies for impressing you as our client. We try as much as possible to avoid disappointments caused by delays in delivery or pick up.

  1. Convenience and efficiency

We provide convenient times for the clients that need WefixTech repair services. Our clients are responsible for setting their preferred pick up and drop off times. We commit to ensuring that the gadget will be picked at that exact time the distance notwithstanding. We never wish to interfere with the schedule of our prospective clients by causing delays.

Need your device picked up for repair?

  • Call/WhatsApp us 0111 040999
  • Book in your device online 
  • Fill a form with device specs
  • Take a photo and upload
  • Authorize
  • Device is sealed and brought to the workshop for repair
  • Repaired and delivered back
LET's US FIx It

FAQS On Pickup and Delivery

All pick-ups and drop offs within the CBD are Free. All other areas are chargeable.

Immediately you request for pick up we will dispatch our pick up staff to your location. If its not possible we will update you on the pick time.

After pick Up Most of our repairs are done same day apart from complex repairs. In this case, you get your device within a few hours.

Through our website by logging into a portal https://wefixtechltd.repairshopr.com/device_repairs/device,

You can also call or WhatsApp us for the services.

Contact:0724000757 or 0724000340 email.care@wefixtech.co.ke

 Or fill the pickup form on our website.

Our delivery personnel help you fill out an online request form with device specs as well as booking for the repair. You will sign to authorize repair and you can track the repair progress on our portal.

  • You get a system notification immediately you authorize
  • We have a physical workshop at Ecobank Towers, Ground Floor in Nairobi.
  • In-house delivery personnel
  • The customer online portal where you can follow-up the process Here. https://wefixtechltd.repairshopr.com/my_profile/login
  •  

Once you have created your customer account, log into your portal and follow-up on the job Here. https://wefixtechltd.repairshopr.com/my_profile/login

You can also get or give feedback and authorize or stop the repair. You have control over the entire process!

All payments are done after the repair upon delivery. You can pay through mobile money or cash.

PAYBILL NUMBER-477962 ACCOUNT-WEFIXTECH LIMITED

Pickup and Delivery Form

Want to schedule for Pick Up?

Pick My Device.

Contact Us